Return & Exchange Request

Before you start: 3 things to know

Requests that meet these get approved fastest. We reply within 2 business days.

7 daysFrom deliveryRequest within 7 days of delivery. If it arrived damaged or broken, tell us within 48 hours.
📸 🎥Clear photos & videoA clear unboxing video plus photos of the issue, product and outer box are required.
📦Original packagingKeep the product unused, with box, accessories and invoice, ready for pickup.

Return / Exchange Request Form

Takes about a minute. All fields marked * are required.

1. What would you like? *
2. Your order
⚠️ This is more than 7 days ago, outside our return window. You can still submit and we'll review it.
⚠️ Damaged items must be reported within 48 hours of delivery, with an unboxing video.
3. Your details
📸 Keep your photos & video ready
  • A clear unboxing video showing the sealed package being opened
  • Clear, well-lit photos of the issue (damage, defect or wrong item)
  • A photo of the outer box with the shipping label

After you submit, tap the WhatsApp button to send them to us. Requests without clear photos/video can't be approved.

Prefer to chat? WhatsApp us · Mon–Sat, 10 AM – 6 PM

✅ Request received

We've got your details and will reply within 2 business days.
One last step: send your clear photos and unboxing video on WhatsApp so we can approve it.

Send photos & video on WhatsApp