Return & Refund

At BagnShop, your satisfaction is our priority.
We follow a transparent and fair policy for returns, refunds, and cancellations to ensure a smooth shopping experience for all our customers.

1. Returns Eligibility

We accept returns only if the following conditions are met:

• The item is damaged, defective, or incorrect upon delivery.

• You notify us within 48 hours of receiving the order via email or WhatsApp support.

• The product is unused, in its original packaging, with tags and invoice intact.

Certain items like personal-use accessories, lighting, or hygiene-sensitive products may not be eligible for return for safety reasons.

2. Return Process

1. Email us at support@bagnshop.com with:

   • Order ID

   • Product name

   • Clear photos/video showing the issue

2. Our support team will review and approve the return within 2 business days.

3. We’ll arrange reverse pickup (where available) or request you to ship it back using a standard courier.

4. Once received and inspected, we’ll process your refund or replacement.

3. Refund Process

• Refunds are initiated within 3–7 business days after inspection.

• The amount is credited to your original payment method (UPI, card, wallet, etc.).

• In case of COD orders, you may be asked for bank details for NEFT refund.

Shipping or COD charges are non-refundable unless the return is due to our error.

4. Order Cancellation

• Orders can be cancelled within 12 hours of placing them by contacting support.

• Once shipped, an order cannot be cancelled.

• If cancelled before dispatch, a full refund will be issued to your payment source.

5. Non-Returnable Items

• Products sold during flash sales or clearance

• Customized or personalized items

• Items damaged due to misuse, neglect, or wear & tear

6. Late or Missing Refunds

If you haven’t received your refund yet, please:

1. Recheck your bank or payment account.

2. Contact your payment provider—it may take time before your refund is officially posted.

3. If the issue persists, reach us at support@bagnshop.com with your order ID.

7. Contact for Returns & Refunds

BagnShop (Owned by MuseMeh)
Operational Address: Shop No. SCO-38, First Floor, Sector-11, Block-D, Faridabad, Haryana 121006
Registered Address: RPS Savana, B3 Tower, Flat 104, Sector 88, Faridabad, Haryana 121002
📧 support@bagnshop.com 📞 +91 9108254515

BagnShop Return & Refund Policy — hassle-free returns, quick refunds, and clear cancellation terms for a smooth shopping experience.